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FAQ | Solo

ABOUT US

FAQ

Do you have XL/XXL or plus sizes for both men and women’s apparel?

Yes, we do. XL and XXL sizes are available for some styles, but not all, in both men and women’s apparel.

How will I know if Solo is on sale or is having a sale event?

You can watch out for sale and promo announcements through our social media networks such as Facebook (facebook.com/mysoloonline) and Twitter @MySoloOnline or here in our website under the “Promos” page.

What are your return & exchange policies?

You may return an item within 7 days upon date of purchase, provided that the item is in good condition. Kindly present sales receipt if you wish to request for return and exchange.

For how many days can I reserve an item?

Reservation of items is up to 7 days but only applicable to Solo branches.

Do you have an online store?

You may view our products here on our website under the “Collection” page. If the item you are viewing is available for purchase, a “buy” button will appear. To go directly to our online store, click the “Shop” link at the top navigation.


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